Shipping & Delivery
What is the shipping fee?
We charge a flat shipping fee of US$5.99 for most countries.
How long does shipping take?
- Worldwide Standard Delivery: 5–14 business days for most countries.
- FREE Worldwide Standard Delivery: 5–14 business days for most countries on orders over US$50.
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Worldwide Express Delivery via DHL: 3–7 business days, with an additional fee based on destination.
Please note that delivery times may vary and take up to 30 days for some remote locations, and during busy holiday seasons.
Please note that due to the busy Valentine’s and Spring Festival seasons, orders placed from February 5 to February 23 may experience delivery delays.
How quickly are orders processed?
All orders are dispatched within 1-3 business days (Monday - Friday) after payment confirmation.
Do you offer express shipping?
Yes. Express shipping is available at checkout through DHL for faster delivery.
Will I pay duties or taxes?
International orders may be subject to local import duties and taxes. These can be prepaid at checkout for smoother delivery, or paid directly to customs upon arrival.
How can I track my order?
Once your order ships, you’ll receive a confirmation email with a tracking link to follow your package.
What if my package is delayed?
Delays may occur due to customs clearance, courier issues, or peak holiday seasons. If your order hasn’t arrived within the estimated timeframe, please contact us for assistance.